ICT and E-Business is all pervasive and can be the difference between running a successful company, or the company running you Participants will learn to:

• Understand the potential benefits and impact expected from ICT investment
• Have a knowledge of the attributes that will influence decision making on ICT & E-Business investment.
• Understand the relationship between ICT investment and Business Growth
• Be able to make sound investment decisions.

Course Overview

• ICT and E-Business for Business Growth
- Context: the Business Strategy - How ICT can support execution – productivity, customer service, sales channels - Assess the potential from key applications
• ICT and E-Business Business Case
- Quantify & Forecast Benefits & Costs - Understand the organisational impact - “Future-proofed” implementation
• ICT and E-Business Implementation
- Specify business requirements - Solution options – evaluate fit with business need, make-or-buy, skills and resource gaps - Procurement: vendor selection and implementation

What is covered:

• A framework for making ICT and E-Business investment decisions.
• ICT can unlock new commercial potential – but is a means to that end, so stay crystal clear about business benefits and ends
• Understand your business priorities – sales growth, cost reduction or both – the framework we have introduced may help you think through exactly how any planned ICT spend will deliver
• Having a logical commercial framework to think through all of the forecast benefits over a 3-5 year period, and how they will be realised, can help uncover foreseeable implications, in terms of both costs and organisational impacts
• Some easy tricks and tips to get your business in front of the widest possible audience